SLEDUJTE NÁS:

Contacts

Knowledge base

helpdesk.web4u.cz

Try to find the answer to your question in our knowledge base.

Authorized request

contact us »

The authorized request is processed with higher priority, because your identity has been already verified.

Phone support

+420 270 001 456

You can contact us by phone
during working days from 8 am to 4 pm.

Urgent request (24/7)

contact us »

The urgent request is intended for server emergency. You can also use IPMI interface or VNC console.

E-mail support

info@web4u.cz

We reply to e-mail every day,
including weekends and public holidays.

Online chat

contact us »

If you want to communicate in real time, but don't want to call.

DIGITAL SERVICES ACT – Contact point

Single point of contact for public authorities pursuant to the article 12 of EU regulation 2022/2065 (DSA)

  • E-mail: info@web4u.cz
  • Databox ID: wc5hypr (only for Czech public authorities)
  • Communication languages: Czech, English

Company official address

(don't use for postal correspondence)

Web4U s.r.o.
Korunní 2569/108, Vinohrady
101 00 Praha 10

ID: 17311501
VAT: CZ17311501

Databox ID: wc5hypr

Correspondence address

Web4U s.r.o.
(budova ČRa)
Mahlerovy sady 1
130 00 Praha 3

Bank details

Account number: 182658400/0300 (ČSOB)
SWIFT: CEKOCZPP
IBAN: CZ6803000000000182658400

Primary datacenter

ČRa DC Tower
Mahlerovy sady 1
130 00 Praha 3

Backup datacenter

T-Mobile THP
Vinohradská 190
130 52 Praha 3

The company is registered in the Commercial Register managed by the Municipal Court in Prague, Section C, File 369750 - online version